Now accepting orders for Sunday October 22nd. (Order by Midnight, Thursday October 19th!)

Frequently Asked Questions

Below are some of the most common questions we receive at PaleoFit.

If the below don’t answer your questions, please email us and we’ll get back with you quickly.

FOOD INFORMATION

Where do I get reheating instructions?

Please see our Reheating page for instructions on best practices to reheat your meals.

How often does your menu repeat?

At PaleoFit we believe in eating in line with the seasons: the produce is more fresh, the meals feel seasonally appropriate, and it's how our ancestors ate. This is why we offer seasonal menus with rotating weekly menus.

For our Fall / Winter menu we offer 4 rotating menus — it's just enough time that your favorite meals aren't too far away, but enough diversity that you don't feel that you're eating the same things over and over.

How long will my food keep?

We package our meals two ways: vacuum-sealed & in plastic containers. Both our vacuum-sealed bags and plastic containers are BPA-free.

  • Vacuum-Sealing — meals stay fresh for 10 days after packaging when refrigerated.
  • Plastic Containers — meals stay fresh for 5 days after packaging when refrigerated.

For your convenience, every meal label lists a "packaged on" date, as well as an "enjoy or freeze by" date.I f you haven't enjoyed our meals by the "enjoy or freeze by" date, please freeze to extend the shelf life. When ready to eat, thaw and reheat using our normal reheating instructions.

Is your produce & meat local?

Whenever possible we source our produce & meat from local farmers. It just makes the most sense to us.

Are all your meals Paleo?

We offer both Paleo & non-Paleo meals.

Paleo meals are marked with "PaleoFit" in the title. These meals are:

  • Gluten-free
  • Soy-free
  • Dairy-free
  • Contain no processed sugars — we only use natural sweeteners like fruit juices, maple syrup, agave & molasses.

Non-Paleo meals are marked with "ChopChop" in the title. These meals are:

  • Gluten-free
  • Contain no processed sugars — we only use natural sweeteners like fruit juices, maple syrup, agave & molasses.

ORDERING

When will the week’s menu be available?

We rotate our menus on Friday mid-day.

Remember, you'll have until the following Thursday at midnight (CST) to place your order. At midnight we will process the orders and starting cooking!

When do I have to place my orders by?

Orders need to be placed Thursday at midnight (CST) for the next week's Kansas City Delivery (Sunday Home Delivery or Sunday/Monday Pickup) or Monday Nationwide Shipping.

 

SHIPPING

KANSASA CITY DELIVERY & PICKUP

I don’t see the option for Kansas City Home Delivery at Checkout.

Our website doesn't show the shipping options available to you until you enter your shipping state & zip.

In the Shopping Cart — To see your shipping options enter your state / zip in the "Calculate Shipping" section. When you click "Update Totals" you'll see the shipping options available to you.

On the Checkout Page — To see your shipping options enter your address in the Billing Section (or Shipping Section, if different). When you do, you'll see the shipping options available to you.

 

We only deliver to certain zip codes of Kansas City, so if you're not within our delivery area Home Delivery will not appear. If you feel this is incorrect or would like delivery in your area, please email us and let us know.

 

How do I vote for a new pick-up location?

By ordering! We’re tracking the billing zip codes & we’ll expand based on those zip codes.

If you are the owner of a gym or want to put us in contact with them, please email us at info@getpaleofit.com.

What happens if I missed my Kansas City pick-up time?

Please email us. We’ll work with the owners of the local pickup location to find a time for you to pick it up.

Where’s my closest pick-up location?

Please see our Kansas City Delivery & Pickup Information page for a list & map of all Kansas City pickup locations.

When’s pick-up?

Please see our Kansas City Delivery & Pickup Information page for a list & map of all Kansas City pickup locations & times.